Shipping Information

Delivery Policy

Effective Date: January 1, 2024 | Last Updated: June 11, 2025

Canada-Wide Delivery

We ship to all 10 provinces and 3 territories from our Toronto warehouse

Clear Pricing

Free shipping over CA$169 or flat rate CA$12.99. No hidden fees, duties, or surprises

Fast Processing

Orders ship within 24–48 hours. Order before 2 PM EST for same-day processing

Full Tracking

Real-time tracking provided for every order. Know exactly when your perfume arrives

1 Shipping Rates & Thresholds

We offer transparent, straightforward shipping rates for all Canadian orders:

Order Total (Before Tax)	Shipping Cost	Delivery Speed	Carrier
CA$169.00 and above	FREE	Standard (1–7 business days)	Canada Post / UPS / FedEx / Purolator
CA$0.01 – CA$168.99	CA$12.99 flat rate	Standard (1–7 business days)	Canada Post / UPS / FedEx / Purolator
Express Shipping (optional upgrade)	CA$24.99	Express (1–3 business days)	UPS Express / FedEx Priority

💡 Pro Tip: Add a small item to your cart to reach the CA$169 threshold and unlock free shipping. It often costs less than the CA$12.99 shipping fee!

How We Calculate Free Shipping

Free shipping eligibility is calculated on your subtotal before taxes. For example, if your cart is CA$169.00, you qualify for free shipping even if taxes bring the total higher. Discount codes and loyalty points are applied before calculating shipping eligibility.

2 Delivery Timeframes by Province

Delivery times vary based on your location within Canada. All timeframes are estimates from the date of shipment (not order date):

Province / Territory	Standard Delivery	Express Delivery	Speed Rating
🇨🇦 Ontario	1–3 business days	1 business day	Fastest
🇨🇦 Quebec	1–3 business days	1 business day	Fastest
🇨🇦 Manitoba	3–4 business days	1–2 business days	Fast
🇨🇦 Saskatchewan	3–5 business days	2 business days	Standard
🇨🇦 Alberta	3–5 business days	2 business days	Standard
🇨🇦 British Columbia	4–5 business days	2–3 business days	Standard
🇨🇦 New Brunswick	4–5 business days	2 business days	Standard
🇨🇦 Nova Scotia	4–6 business days	2–3 business days	Standard
🇨🇦 Prince Edward Island	4–6 business days	2–3 business days	Standard
🇨🇦 Newfoundland & Labrador	5–7 business days	3–4 business days	Extended
🇨🇦 Yukon	5–8 business days	3–5 business days	Extended
🇨🇦 Northwest Territories	5–10 business days	3–5 business days	Extended
🇨🇦 Nunavut	7–10 business days	4–6 business days	Extended

Canadian Weather Advisory

During severe winter weather conditions (common in Canadian winters), delivery times may be extended by 1–3 business days. We monitor weather patterns and will notify you of any known delays affecting your area.

3 Our Shipping Carriers

We partner with Canada's most trusted carriers to ensure your fragrances arrive safely and on time:

📮

Canada Post

Nationwide coverage including PO boxes and rural routes. Reliable for all Canadian addresses.

📦

UPS

Fast express delivery for major urban centers. Real-time tracking with delivery confirmation.

🚛

FedEx

Premium overnight and 2-day options available. Excellent for time-sensitive gift deliveries.

🏢

Purolator

Reliable Canadian courier service. Strong coverage across all provinces with fast transit times.

At checkout, we automatically select the most efficient carrier for your specific location to ensure the fastest possible delivery. The carrier selected will be indicated in your shipping confirmation email.

🔍 Carrier Selection: We optimize carrier selection based on your postal code, package dimensions, and current service levels. You'll always know which carrier is handling your package before it ships.

4 Order Processing

We process orders quickly from our Toronto, Ontario warehouse. Here's our order fulfillment process:

Order Placed

You complete checkout and receive an order confirmation email instantly

Verification

We verify payment and shipping details (within 2 hours during business hours)

Picking & Packing

Your perfume is carefully picked from inventory and securely packed

Quality Check

Final inspection to ensure product authenticity and packaging integrity

Shipped

Package handed to carrier and tracking number emailed to you

Processing Timeframes

Orders placed before 2 PM EST (Monday–Friday): Processed same business day
Orders placed after 2 PM EST or on weekends: Processed next business day
Statutory holidays: Processed the following business day

Holiday Shipping Notice

During peak seasons (Christmas, Black Friday, Valentine's Day), processing times may extend to 48–72 hours due to high order volume. We recommend ordering 2 weeks before major holidays to ensure timely delivery.

5 Tracking Your Order

Every order includes free package tracking. Here's how to track your perfume delivery:

Check your email: Tracking number sent within 24–48 hours of order placement
Click the tracking link: Direct link to carrier's tracking page
Log into your account: Visit My Account to view all order statuses
Carrier websites: Track directly on Canada Post, UPS, FedEx, or Purolator websites
Mobile notifications: Opt in for SMS tracking updates during checkout

Tracking Updates

Tracking information typically appears within 24 hours of receiving your tracking number. If no updates appear after 48 hours, please contact our support team for assistance.

6 Delivery Restrictions & Important Information

6.1 Shipping Within Canada Only

We exclusively ship within Canada. We do not offer international shipping at this time. This allows us to:

Offer free shipping on orders over CA$169
Provide faster delivery times (as quick as 1 business day)
Avoid international customs delays, duties, and brokerage fees
Maintain competitive pricing for Canadian customers
Ensure compliance with Canadian shipping regulations for fragrances

6.2 Address Requirements

We ship to residential and commercial addresses across Canada
PO boxes accepted via Canada Post
Military addresses (CFPOs) supported
Please ensure your shipping address is complete and accurate including apartment/unit numbers and buzzer codes

6.3 Undeliverable Packages

If a package is returned to us as undeliverable due to incorrect address, failed delivery attempts, or refusal:

We will contact you to arrange re-delivery
Additional shipping charges may apply for re-delivery
If we cannot reach you within 14 days, the order will be refunded minus original shipping costs

6.4 Package Protection

All packages are insured against loss or damage during transit. If your package arrives damaged:

Document the damage with photos immediately
Contact us within 48 hours of delivery
We will file a claim with the carrier and send a replacement or issue a full refund

Lost or Stolen Packages

We are not responsible for packages stolen after confirmed delivery. Please ensure a secure delivery location. Consider using a workplace address or requesting "Signature Required" delivery if you're concerned about package theft.

7 Frequently Asked Questions

Can I change my shipping address after placing an order?

If your order hasn't shipped yet, contact us immediately at info@myperfumesoutlet.com with your order number and the correct address. We'll do our best to update it. Once the order has shipped, address changes are not possible.

Do you offer expedited or express shipping?

Yes! Express shipping is available for CA$24.99 and delivers within 1–3 business days to most major Canadian cities. Select the express option at checkout for time-sensitive orders.

What happens if my package is delayed?

While rare, delays can occur due to weather, carrier issues, or peak seasons. If your package is more than 3 business days past the estimated delivery date, contact us and we'll investigate immediately. We can open a trace with the carrier and arrange a replacement if needed.

Do you ship to remote and northern communities?

Absolutely! We ship to all Canadian addresses including remote communities in the Yukon, Northwest Territories, and Nunavut. Delivery to remote areas typically takes 5–10 business days for standard shipping.

Shipping Questions?

Our Toronto-based support team is here to help with any delivery questions or concerns.

info@myperfumesoutlet.com +1 (416) 725-9934 Contact Form

Warehouse Location:
My Perfumes Outlet
69 Castle Hill Dr, Scarborough, ON M1T 2Y4
Canada

Scent Type	Boxed
Concentration	Extrait De Parfum
Gender	Man
Size	100ml
Barcod	8681008055524
Brand	Nishane

Nishane Fan Your Flames M 100ml Boxed

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