My Perfumes Outlet Privacy Policy

My Perfumes Outlet is an online retailer selling perfumes in Canada. This policy applies to our website, customer service channels (email, phone, WhatsApp), marketing communications, and order fulfillment activities.

We act as a data controller when we determine why and how your information is processed. Third-party platforms (e.g., payment providers) are responsible for their own processing under applicable laws.

• Personal Information: name, email address, phone number, billing and shipping addresses, payment details (we do not store full card numbers on our servers).
• Usage Data: IP address, device/browser type, pages viewed, referring pages, and timestamps.
• Cookies: small files that remember preferences and measure site usage (see Section 4).
• Communications: messages you send us (e.g., via forms, email, phone, or WhatsApp).

• Process & fulfill orders (including delivery and returns).
• Communicate about orders, accounts, and service notices.
• Personalize your shopping experience and recommendations.
• Improve our website, products, and services with analytics.
• Marketing (with consent) — promotions and offers; you can opt out anytime.
• Comply with legal requirements and prevent fraud.

We use cookies and similar technologies to operate the site and enhance your experience:

• Essential — security, checkout, and core features.
• Preferences — remember settings like currency/region.
• Analytics — measure traffic and performance.
• Marketing — personalize offers and measure campaigns (used only with appropriate consent where required).

Your choices: manage cookies in your browser; disabling some cookies may affect features like checkout.

We do not sell or rent your personal information. We may share data with trusted service providers that help us operate our business, such as:

• Payment processors for secure transactions.
• Shipping & fulfillment partners to deliver orders.
• Customer communications tools (email/SMS/WhatsApp).
• Analytics & anti-fraud services.
• Professional advisors & authorities where required by law.

These providers process data only on our instructions and must protect it appropriately.

Your information may be processed outside your province or outside Canada by our service providers (e.g., in the U.S.). Where applicable, we use contractual and technical safeguards to protect your data under Canadian law.

We implement industry-standard safeguards including encryption in transit, access controls, and least-privilege practices. While no method is 100% secure, we continually review and improve our security measures.

Subject to applicable laws, you may:

• Request access to your personal information and obtain a copy.
• Request corrections if information is inaccurate or incomplete.
• Withdraw consent for marketing at any time (unsubscribe or contact us).
• Ask about our data practices, safeguards, and service providers.

Quebec residents may have additional rights under Law 25. You may also contact the Office of the Privacy Commissioner of Canada or your provincial regulator if concerns remain unresolved.

We keep personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Typical periods include:

• Orders & accounts: for the life of the account and a reasonable period thereafter.
• Customer service messages: generally up to 24 months from last contact.
• Transaction/financial records: as required by Canadian tax and accounting laws.

Our website and products are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it where appropriate.

We may update this policy from time to time. Changes will be posted on this page and take effect when published. Please review it periodically.